HDH Bridal Return Policy
Shopping for your wedding, your friend’s wedding, or a formal event is a big investment! We understand, and we want you to love your HDH Bridal piece. Each garment is made by our seamstress, Julia, who specializes in formalwear in our Minnesota studio with the utmost care and attention.
If you are not completely satisfied, you can return it to us for an exchange or store credit only. If the item does not fit, we can make an exchange in a different size. All items must be returned unworn and unwashed. If an item is sent back and is damaged in any way, we reserve the right not to accept the return.
All returns and exchanges must be sent back within 21 days of the original ship date and should be sent prepaid. We will not accept CODs. We promise to exchange the item or provide store credit in full, minus shipping costs. We do not refund original or return shipping costs. Shipping costs will only be refunded when the return is a result of our error or damaged merchandise.
When returning an item, please use the return shipping label that came with your order.
We will process your exchange or store credit within 10 business days after we receive the item. We will notify you by email when the exchange or store credit has been processed.
Return Address:
550 Vandalia Street, Suite 314
St. Paul, MN 55114