Frequently Asked Questions
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No, unfortunately we do not have a brick-and-mortar store that exclusively sells HDH items. But you can check out our website to shop all HDH products.
Like any other clothing item you buy, you won’t be able to tell for sure until you try it on. However, our mission here at HDH is to create versatile and comfortable clothing that looks good on any body type–which most likely includes you! Feel free to email customerservice@hackwithdesignhouse.com for any specific questions on sizing/measurements. Don’t forget, you can always order more than one size/style to try on at home and return the one(s) that don’t work.
We would love to hear from you! If you are interested in having your product sold on our site, please email Erin at erin@hackwithdesignhouse.com providing information about your company and products.
We will ship items within 2-10 business days of purchase, and you will be notified upon shipment. Visit our Shipping Info page for more info and how to expedite shipping.
Thanks for your interest, however we do not currently do wholesale, and sell our products solely online.
We are sorry to hear that! Please email customerservice@hackwithdesignhouse.com letting us know what happened. We’ll be sure to do what we can to help.
Thanks for your support, but unfortunately once a limited-edition piece is sold out, it is no longer available for purchase. Please refer to our mission statement.
Please refer to our Return Policy. For exchanges, you can only exchange your order for something that is currently on the website for equal or lesser value. Otherwise, you can physically return the item for a refund and purchase something else of any value.
Return Address:
2340 Charles Avenue
St. Paul, MN 55114
Why yes, we do! Please refer to our Shipping Info page for more information.
The transaction will only go through if the zip code that you enter matches the zip code that your bank has on record for your billing address. This is for your protection. Please contact your bank if you believe this is in error.
Many of our pieces are made to order, meaning that we don’t start production until the order is placed, as an effort to reduce unnecessary waste. Unfortunately we do not offer custom orders or alterations at this time.
Your piece is most likely on backorder because we are waiting for the fabric to arrive at our studio. We try to get all backordered pieces made and shipped out within a week or two of the fabric’s delivery date. Feel free to email customerservice@hackwithdesignhouse.com for additional updates or an estimated shipping date. If you ordered non-backordered pieces in the same order, we will ship those out separately.
We do offer digital gift cards! You can purchase one here.
You can read more about paying in installments through Afterpay here, including how refunds work using their system.
Check out our open positions here.
If you’re interested in applying for an open position, please email Erin at erin@hackwithdesignhouse.com with your resume, portfolio (if available), and a cover letter explaining what position you are interested in.
Please email emma@hackwithdesignhouse.com for more info!